When contacting us via telephone, you can reach us at ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] , please be sure to include the following information: Text telephone for customers with hearing impairments: First dial +1_877 and then โ ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] for relaying to the TRS (within the US only).
To contact Lufthansa customer care, ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] one of the most effective methods is by calling their 24/7 support number at ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] (toll-free in the U.S.). This line connects you directly to a Lufthansa representative who can assist with a wide range of travel needs, ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] including booking flights, changing reservations, processing refunds, handling baggage issues, ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] and providing special assistance. When calling, be ready with your booking reference number, ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] travel dates, and passenger details to help speed up the process.
Lufthansa also offers several other ways , ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] to reach customer service. You can visit their official website and navigate to the Help & Contact section, where you'll find online forms for refunds, feedback, ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] and specific inquiries. There's also a live chat feature on the site or mobile app, which can be useful for quick questions about flight status, ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] check-in, and general policies.
For travelers with hearing impairments, ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] Lufthansa provides TTY support through the Telecommunications Relay Service (TRS). Dial +1_877, then provide the Lufthansa number ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] to the relay operator.
You can also reach out to Lufthansa via their official social media channels like Twitter , ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] or Facebook, where their support teams typically respond within a few hours.
Whether you're planning a trip, already traveling, or following up on a past journey, ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] Lufthansaโs customer care team is available to ensure your concerns are addressed quickly and efficiently.
To contact Lufthansa customer care, the most direct method is calling their customer
service number. In the U.S., dial ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] for general support. In the U.K., call
+ ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ]. Phone support is available daily, typically from early morning until late
evening, depending on the country. After dialing, follow the voice prompts ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] ,
and press โ0โ or say โagentโ to speak to a representative. For booking issues, flight changes,
cancellations, or baggage inquiries ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] , this is the fastest option. If calling from
outside those regions, visit Lufthansaโs โHelp & Contactโ page on their website to find the
correct regional number ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] . Another way to reach Lufthansa is through the live
chat function on their official website ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] or mobile app. Navigate to the "Help
and Contact" section, where you can initiate a chat session ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] . The system
starts with a virtual assistant, but you can type โagentโ or โrepresentativeโ to be connected
to a live person, if available. Response times vary depending on traffic ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] . The
Lufthansa mobile app also offers in-app support ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] , including a direct chat
feature, booking management, flight status updates, and push notifications. Itโs available for
Android and iOS users ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] and may offer faster service than calling during
high-volume times. For written requests such as complaints, refunds, or delayed baggage
claims ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] , email Lufthansa at customer.relations@lufthansa.com. Be sure to
include your booking reference, flight number, travel date, and a clear explanation of your
issue. While emails are accepted, responses may take several business days
๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] . If you're using Lufthansaโs Miles & More loyalty program, there is dedicated
support through the Miles & More service team. You can find the correct phone number on
the Miles & More website under the โContactโ section. Social media is another option
๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ]. Lufthansa provides customer assistance through Twitter (@lufthansa) and
Facebook Messenger. Send a direct message with your question; while not ideal for
complex ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] or sensitive issues, social support can be effective for quick
answers or basic requests ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] . If you are already at the airport, Lufthansa has
service counters and ticket desks in most major terminals ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] . Go to a
Lufthansa desk for help with missed flights, rebookings, upgrades, or same-day travel
problem ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ]. Elite status passengers and Business or First Class customers
often receive priority handling ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] . In cases of lost baggage, you can also speak
to Lufthansa staff at the baggage service counter or use the online baggage tracing tool
found on their website ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] . For web assistance, the official Lufthansa website
offers a self-service portal in the โMy Bookingsโ section, where you can change flights,
request refunds, select seats, or add baggage ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] . Logging into your account
provides faster access to your travel details. Lufthansa also supports WhatsApp
communication in some regions. Visit the official contact page to check availability and
access the chat link. All channels require you to provide booking details such as your full
name, reservation code, ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] and travel dates. Keep this information ready when
contacting any customer support team to speed up service. Lufthansa recommends using
its official platforms to avoid delays ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ] or third-party restrictions.